Frequently Asked Questions

Everything you need to know about your favorite performance footwear.

How do I determine the right size for my boots?

Most XTRATUF boots are available in whole sizes only. If you typically wear a half size, we recommend ordering the next size up for the best fit with athletic or thermal socks.

What is your return policy for online orders?

We offer a 30-day return policy for all unworn products in their original packaging. Simply use our online portal to generate a prepaid shipping label for a hassle-free return.

Are XTRATUF boots completely waterproof?

Yes, our Legacy and Ankle Deck Boots are constructed with high-grade rubber and neoprene to be 100% waterproof, specifically designed to withstand harsh marine environments.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

Do you offer a warranty on your footwear?

We stand by our quality. All XTRATUF products are covered by a one-year limited warranty against manufacturing defects in materials and workmanship.

How should I clean and maintain my boots?

To extend the life of your boots, rinse them with fresh water after exposure to salt water or mud. Store them in a cool, dry place away from direct sunlight to prevent rubber cracking.